The Los Angeles Regional Water Board (LARWQCB) began searching in the early 2000’s for sources of chromium that had impacted key beneficial drinking water supplies in its jurisdiction One of The Reynolds Group’s clients, a plating company, was asked by the LARWQCB to provide a history of its past practices and assess the subsurface. A Fortune 500 company down-gradient from TRG’s client had detected elevated concentrations of chromium and believed it originated from TRG’s client. Working with the law firm of Franklin, Bevins, Walsworth & McCall, TRG was able to advance work enough to demonstrate that the problem at the Fortune 500 company was more likely its own problem than TRG’s clients. By creating a compilation, surveyed regional issues report, TRG was able to graphically demonstrate that its client’s chromium issue was “de minimus”. In this case, TRG worked through its client’s insurer, Zurich Insurance North America. Zurich had very specific terminology in its insurance policies and TRG had to work very closely with Zurich and its third party overseer, Vertex to partition what was Zurich’s financial responsibility and what was the Client’s responsibility.